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Privacy policy

Privacy Policy for Functional Floors

Effective Date: June 27, 2024

Our Commitment to Your Privacy

At Functional Floors, we understand and respect the importance of your privacy. This policy outlines how we collect, use, share, and safeguard the information you provide when using our website. We are committed to protecting your personal information and maintaining transparency about our practices.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, and postal address, which you may provide when requesting a quote, signing up for our newsletter, or contacting us through our online forms.
  • Technical Information: We automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, operating system, referring website, pages viewed, and time spent on our site. We use cookies and similar technologies to collect this information.
  • Payment Information: If you make a purchase through our website, we collect payment information, such as credit card details, to process your transaction. We do not store full payment card numbers on our servers.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to respond to your inquiries, provide quotes, process orders, deliver products or services, and communicate with you about your account.
  • To Personalize Your Experience: We may use your information to personalize your experience on our website, such as by recommending products or services based on your interests.
  • To Send You Marketing Communications: With your consent, we may send you emails or other messages about our products, services, promotions, or events. You can unsubscribe from these communications at any time.
  • To Analyze and Improve Our Website: We use website analytics tools to track user behavior and identify areas for improvement.
  • To Protect Our Rights and Interests: We may use your information to detect and prevent fraud, enforce our terms of use, or protect our legal rights.

Sharing Your Information

We may share your information with the following types of third parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver products, or perform other business functions.
  • Business Partners:** We may share your information with our business partners, such as contractors or installers, to fulfill your requests or provide services.
  • Legal Authorities: We may disclose your information if required by law, court order, or government regulation.

Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, such as encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Objection: You can object to our processing of your personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Functional Floors

16911 Middlebelt Road,

Livonia, MI 48154